I’m Dianne, a Service Designer and Design Strategist passionate about crafting user-centered solutions. I take a holistic approach to solving challenges, delivering impactful designs that enhance user experiences and drive engagement.
Create and improve end-to-end service experiences by mapping customer journeys and optimizing touchpoints. Lead projects across teams to ensure services meet user needs and business goals, while staying efficient and scalable.
Service Design & Delivery
Design and optimize digital and physical product experiences, aligning user needs with business objectives to deliver seamless, functional solutions.
Experience & Product Design
Conduct research to uncover user behaviors, pain points, and needs, providing actionable insights that inform product and service strategies.
Design Research
Works
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Inspiring young girls to pursue their STEM dreams
Pinays Can STEM is an online community designed to inspire and empower young Filipinas to pursue careers in science, technology, engineering, and mathematics (STEM).
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Bringing STEM closer to the Filipino youth
STEMKonek is a mentorship and resource center that connects Filipino high school students with professionals in various STEM fields.
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![Alpha Fit: Creating a more personalized & holistic fitness experience]()
Creating a more personalized & holistic fitness experience with AlphaFit
Alpha Fit is a personalized fitness support service that reduces gym intimidation through structured onboarding, adaptive workout plans, and real-time trainer feedback—helping users feel confident, supported, and in control of their fitness journey.
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Assessing Parent Satisfaction with Pediatric Healthcare Services at CVS MinuteClinic
Understanding how trustworthy parents find MinuteClinic’s pediatric services can help refine the clinic’s service design and communication strategies.
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Affordable Cooking Solutions: Convenient, Healthy Meals at Home
TastyTiffin connects local chefs with consumers seeking fresh, personalized meals through flexible ordering, real-time tracking, and sustainable practices, redefining meal delivery in India.
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Nuuly: Redefining Clothing Rental for a Sustainable Future
Nuuly is a clothing rental subscription owned by URBN. It allows users to rent, wear and return clothing from various brands each month.
